Windrush Bay Terms and Conditions of Website Usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Windrush Bay's relationship with you in relation to this website.

The term Windrush Bay or "us" or "we" refers to the owner of the website whose registered office is FairEssentials Ltd, Dalton House, 60 Windsor Avenue, London SW19 2RR. Our company registration number is 5780423. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Windrush Bay's prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


Collected Data

To enable Windrush Bay to function and interact with our customers, it is essential to collect or process some aspects of people’s personal data, including, but not necessarily restricted to the following:

  • Your name, job title and company worked for
  • Contact details such as address, email and phone numbers
  • Demographic information, such as postcode, preferences and interests
  • Other information relating to surveys and/or offers or competitions

We also collect data from your visits to our website, such as traffic data, location data, weblogs and more, to help us analyse our online marketing.

We use the data to understand your needs and help us provide a better service. It is especially helpful for:

  • Record-keeping
  • Improving our products and services
  • Creating distribution lists for promotional communications, including competitions, offers, new products and company updates
  • Market research and statistical analysis

We may send you links to external websites and resources from time to time that may be of interest to you. Once you have clicked on these links and left the Windrush Bay website or any other resource governed by this privacy policy, please note that we do not have any control over external websites and therefore cannot be held responsible for the protection of any data you may provide them with.

We advise you to take precautions and look at the privacy policies applicable to any external sites you may wish to visit.



We may collect information or ‘cookies’ regarding your computer to help us with statistical analysis and record how our website is used. Any information shared in this way is purely mathematical data about our visitors and how they use our site. It does not reveal or share any personal details.

When you visit a website using cookies, these are downloaded to your computer without prompting. Cookie files are stored on your hard drive, and the information they contain helps us improve our site and services. All computers can block cookies via the applicable browser settings, which are normally found under the ‘options’ menu. Note, however, that if you decline cookies, you may not be able to access all areas of our website.

Advertisers also use cookies, which are transferred to your computer when you click on their advert. We cannot control this process, should you choose to click on any external advertisements that are being carried on our site.


Use of Information

Any information that we collect about our visitors is stored and used for the sole purpose of enabling us to offer better services to our customers. More specifically, we may use the collected data as follows:

  • To respond to your request for information or to fulfil any requests made by you that are directly related to our products and services
  • To send you details of products and services that may be of interest to you, based on our previous communications – with your prior consent
  • To provide you with important updates, such as structural changes to our website or modifications to our products and services
  • To allow third parties to contact you regarding goods or services that you may be interested in – again only with your prior consent

You have the right to decline to be contacted by us or by third parties, and we will provide you with the opportunity to remove your permission at any stage in your communications with us. We will not allow third parties to use your data for marketing purposes if you have expressly withdrawn your consent.

While we will never share identifying data with third parties, we may, on occasion, provide external organisations with non-identifying statistics about our website’s visitors.

In cases where we are legally required to share personal data, e.g. to prevent or investigate credit risks, frauds or other crimes, we will be under legal obligation to comply with the authorities, and therefore, the situation will move out of our control.


Data Storage

We store all personal data on secure servers. Any transaction details will be encrypted for further security. We advise you, however, that no information transmitted via the internet is ever 100% secure. Therefore, a complete safety guarantee for data sent electronically is not possible to provide. You submit your information online at your own risk; however, we will do everything in our power to protect any data that you entrust to us or that is collected when you visit our website. It is your responsibility to maintain the confidentiality of any passwords or sensitive data that is provided to you during your dealings with Windrush Bay.